An appointment setter is responsible for lead scrubbing, contacting leads and
scheduling appointments with quality prospects. Must know how to identify
customer pain points, and their goals to effectively discuss features, advantage, and benefits of the product/service offered.

Marketing Skills for the following sources is required:

Cold Calling
Social Media Messaging (e.g., Facebook)
SMS and Email Campaign

• Qualify Leads via phone calls and set appointment for discovery call
• Monitoring and Analyzing Reports: Keep accurate records of all lead flow to CRM
• Responsible in ensuring accuracy of CRM’s data entry and data “clean-up”
• Ensured Accuracy in Contact’s CRM Pipeline Stage.
• Creative and Resourceful in doing marketing research and prospectin
• Utilize database tools to extract correct email address information and upkeep and maintain this contact data.
• Manage CRM’s data for new and prospective clients. Responsible in accurately documenting call logs and other correspondence, task and activities.
• Efficiently and Effectively communicate with the internal team to execute proper next steps to close the deal/sales
• Utilize Marketing automation tool for any marketing email campaigns
• Equipped in qualifying prospects, should be able to identify needs and discuss value of the service offered.

• Preferably with 1-year experience in B2B and B2C lead generation and cold calling.
• Experienced working with BPO Companies is a plus
• Knowledgeable with lead generation tools, email marketing tools, and CRM platform
• Excellent Communication Skills ( Both Written and Oral)
• Organizational Skills and Keen Attention to Details
• Soft Phone Skills ( Basic Phone Etiquette, Appropriate Responding and Handling Objections)
• Bilingual/Multilingual is a plus ( but not required)

• Processor speed must be at least 2.5 GHZ
• RAM Capacity must be at least 8G
• Internet speed must be at least 15MBPS

• Work from Home

• Part-time hours : 25 hours per week
• Full-time hours : 40 hours per week

• Graveyard shift